{"id":1260,"date":"2026-10-28T08:00:17","date_gmt":"2026-10-28T07:00:17","guid":{"rendered":"https:\/\/jobrewards.io\/"},"modified":"2026-10-13T09:42:41","modified_gmt":"2026-10-13T07:42:41","slug":"employee-satisfaction-survey-mto-25-sample-questions","status":"publish","type":"post","link":"https:\/\/jobrewards.io\/en\/employee-satisfaction-survey-mto-25-sample-questions\/","title":{"rendered":"Employee satisfaction survey (MTO): 25 sample questions"},"content":{"rendered":"<div id=\"fws_6af68697760d6\"  data-column-margin=\"default\" data-midnight=\"dark\"  class=\"wpb_row vc_row-fluid vc_row\"  style=\"padding-top: 0px; padding-bottom: 0px; \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop\"  style=\"\"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-2 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n\n\t<div  class=\"vc_col-sm-8 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<div class=\"wpb_wrapper\">\n\t\t<p>A <strong>Employee satisfaction survey<\/strong> (MTO) provides HR with a broad overview of how employees experience their work and work environment, from leadership and collaboration to appreciation and development. Use the 25 sample questions below as a basis for your own MTO. The value lies in patterns that HR and managers can discuss and follow up on.<\/p>\n<h2><strong>What is an employee satisfaction survey?<\/strong><\/h2>\n<p>An MTO is a periodic questionnaire about multiple aspects of the employee experience. It is broader than a pulse survey. With an MTO survey, you can broadly assess the strengths and weaknesses. A pulse survey can then be used to monitor some priority topics more frequently.<\/p>\n<p>Preferably combine survey data with other signals. These <a href=\"https:\/\/jobrewards.io\/en\/7-essential-metrics-to-improve-employee-experience\/\">seven measurement points for employee experience<\/a> help to look at satisfaction alongside, for example, engagement and retention.<\/p>\n<table>\n<tbody>\n<tr>\n<td width=\"235\">MTO<\/td>\n<td width=\"221\">Pulse survey<\/td>\n<\/tr>\n<tr>\n<td width=\"235\">Wide: several HR topics<\/td>\n<td width=\"221\">Brief: some current topics<\/td>\n<\/tr>\n<tr>\n<td width=\"235\">Periodic measurement<\/td>\n<td width=\"221\">Regular follow-up<\/td>\n<\/tr>\n<tr>\n<td width=\"235\">Provides a broader organizational view<\/td>\n<td width=\"221\">Show changes more quickly<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2><strong>25 sample questions for your MTO<\/strong><\/h2>\n<p>For examples of statements, use:<\/p>\n<p><strong>1 = completely disagree, 2 = disagree, 3 = neutral, 4 = agree, 5 = completely agree.<\/strong><\/p>\n<p>Keep the same scale if you want to compare your results later.<\/p>\n<h3><strong>Work and working conditions<\/strong><\/h3>\n<ol>\n<li>I know what is expected of me in my position.<\/li>\n<li>My workload is generally manageable.<\/li>\n<li>I have the information and resources to do my work well.<\/li>\n<li>I have enough time to perform my tasks properly.<\/li>\n<li>My tasks fit within the time I have available for them.<\/li>\n<\/ol>\n<h3><strong>Leadership and trust<\/strong><\/h3>\n<ol start=\"6\">\n<li>My supervisor listens to the signals and concerns from the team.<\/li>\n<li>I receive clear information about decisions that affect my work.<\/li>\n<li>I feel free to discuss mistakes, worries, or problems.<\/li>\n<li>Agreements within my team are kept.<\/li>\n<li>I know who to turn to if I need support.<\/li>\n<\/ol>\n<p>Low scores on openness and responsiveness require a conversation about it. <a href=\"https:\/\/jobrewards.io\/en\/how-to-build-trust-in-the-workplace-practical-steps-that-work\/\">trust in the workplace<\/a>, Not directly about a new HR program.<\/p>\n<h3><strong>Appreciation and recognition<\/strong><\/h3>\n<ol start=\"11\">\n<li>My contribution is noticed when I contribute something valuable.<\/li>\n<li>The appreciation I receive feels specific and genuine.<\/li>\n<li>Less visible work also receives attention within our organization.<\/li>\n<li>Good contributions are acknowledged fairly within my team.<\/li>\n<li>I notice that my work matters to the team or the organization.<\/li>\n<\/ol>\n<p>A dedicated theme deserves praise. An MTO can make it visible and help employees feel that their efforts are seen and appreciated. Read also how <a href=\"https:\/\/jobrewards.io\/en\/what-is-the-effect-of-recognition-on-employee-satisfaction\/\">recognition and employee satisfaction<\/a> can be connected with each other.<\/p>\n<h3><strong>Development and feedback<\/strong><\/h3>\n<ol start=\"16\">\n<li>I receive feedback that allows me to improve my work.<\/li>\n<li>I have enough space to develop new knowledge or skills.<\/li>\n<li>My talents are being put to good use in my current job.<\/li>\n<li>I know which development opportunities are available within the organization.<\/li>\n<li>I can talk openly with my supervisor about my development.<\/li>\n<\/ol>\n<h3><strong>Engagement and connectedness<\/strong><\/h3>\n<ol start=\"21\">\n<li>I understand how my work contributes to the goals of the organization.<\/li>\n<li>I feel connected to my immediate team.<\/li>\n<li>I feel heard when I bring forward ideas or suggestions for improvement.<\/li>\n<li>I would recommend this organization as an employer.<\/li>\n<li>I see myself working at this organization again in twelve months.<\/li>\n<\/ol>\n<p>A low score on being heard takes on more meaning if you also pay attention to signals from others. <a href=\"https:\/\/jobrewards.io\/en\/5-signs-that-your-team-doesnt-feel-heard\/\">a team that doesn't feel heard<\/a>. Do you want to assess involvement more broadly? Then combine the MTO with other ways to <a href=\"https:\/\/jobrewards.io\/en\/measuring-employee-engagement-7-kpis-that-show-if-your-approach-is-working\/\">Measuring employee engagement<\/a>.<\/p>\n<h2><strong>This is how you turn your MTO into a usable HR tool<\/strong><\/h2>\n<ul>\n<li><strong>Determine in advance what you want to investigate with the MTO.<\/strong> Choose topics on which HR or managers can actually exert influence.<\/li>\n<li><strong>Keep the core questions the same.<\/strong> This allows you to track trends between measurement points.<\/li>\n<li><strong>Analyze by theme.<\/strong> An average satisfaction score does not tell us whether the bottleneck is work pressure, leadership, development, or appreciation.<\/li>\n<li><strong>Discuss the figures.<\/strong> Survey data provides direction; conversations provide context. Be sure to pay attention to this as well. <a href=\"https:\/\/jobrewards.io\/en\/5-signs-lurking-behind-quiet-dissatisfaction-in-the-workplace\/\">signs of silent discontent<\/a>.<\/li>\n<li><strong>Make follow-up visible.<\/strong> Share what you have learned, what actions follow and when you will return to it.<\/li>\n<\/ul>\n<h2><strong>MTO and pulse surveys complement each other<\/strong><\/h2>\n<p>Use an MTO for broad diagnosis and pulse surveys for targeted follow-up. For example, if the score for satisfaction is low, you can <a href=\"https:\/\/jobrewards.io\/en\/pulse-survey-for-employees-20-sample-questions-and-a-practical-approach-for-hr\/\">with a short pulse survey<\/a> Follow-up or employees in the following months will more often experience specific recognition.<\/p>\n<p>This creates a logical rhythm: <strong>broadly measure, prioritize, follow up and re-discuss<\/strong>. If appreciation remains a focus point, concrete examples will help <a href=\"https:\/\/jobrewards.io\/en\/employees-appreciate-12-concrete-examples-for-more-workplace-engagement\/\">Employees appreciate it in the workplace<\/a> to translate numbers into daily behavior.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"nectar_icon_wrap\" data-style=\"default\" data-padding=\"20px\" data-color=\"extra-color-1\" style=\"\" >\n\t\t<div class=\"nectar_icon\" ><a href=\"https:\/\/www.linkedin.com\/company\/jobrewardsofficial\" target=\"_blank\"><\/a><i style=\"font-size: 50px; line-height: 50px; height: 50px; width: 50px;\" class=\"fa fa-linkedin-square\"><\/i><\/div>\n\t<\/div>\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n\n\t<div  class=\"vc_col-sm-2 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>","protected":false},"excerpt":{"rendered":"Een medewerkerstevredenheidsonderzoek (MTO) geeft HR een breed beeld van hoe medewerkers hun werk en werkomgeving ervaren, van leiderschap en samenwerking tot waardering en ontwikkeling. Gebruik de 25 voorbeeldvragen hieronder als...","protected":false},"author":1,"featured_media":1257,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[],"class_list":["post-1260","post","type-post","status-publish","format-standard","has-post-thumbnail","category-medewerkersbetrokkenheid"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Medewerkerstevredenheidsonderzoek (MTO): 25 voorbeeldvragen &#8226; JobRewards<\/title>\n<meta name=\"description\" content=\"Stel een praktisch medewerkerstevredenheidsonderzoek op met 25 MTO-vragen over werk, leiderschap, waardering, ontwikkeling en betrokkenheid.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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